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GET A QUOTE
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How much does it cost for a technician to diagnose my appliance?We charge a flat $85 service fee for diagnosis. This fee is applied to the total if you approve the repair.
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Does the service charge fee go towards the labor?It does go towards the labor fee, In most cases we can let you know labor fees before the appointment takes place or the servicing technician can let you know onsite what the labor and part fees are if needed.
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How long does a repair take?Each repair is different, so repair timing can take anywhere from 30 minutes to 2 hours. You can discuss this with your technician to get his thoughts by replying to the appointment confirmation text you receive once you booked the appointment.
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What kind of warranty do you offer on parts and labor?Our warranty on parts and labor ranges from 90 days to 1 year, depending on the part and manufacturer.
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What forms of payment is accepted?All major credit cards, pay pal, cash, ACH, Zelle, and Venmo
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Can you install new appliances?Currently, we only provide repair services, not installation.
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Can I tip the technician?Yes, tips are appreciated!
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What is the cancellation policy?All cancellations must be made 24 hours in advance.
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What should I do if I'm running late for my appointment?Please call or text us at least 2 hours before your appointment so your technician can make adjustments.
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